Terms of Service
Last updated: November 2025
Agreement to Terms
By accessing or using the Podwell website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
Description of Services
Podwell provides an online platform connecting individuals with nutrition consultants who offer guidance on mindful eating, balanced nutrition, and lifestyle habits. Our services are educational and informational in nature.
Important Limitations
Our services do not include:
- Medical diagnosis or treatment
- Therapeutic interventions
- Prescriptions or pharmaceutical recommendations
- Guarantees of specific outcomes or results
- Emergency services
For health concerns, please consult qualified healthcare professionals.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Keep your account information secure
- Use the services only for lawful purposes
- Respect the intellectual property rights of Podwell and others
- Not misuse or attempt to disrupt our services
- Consult appropriate healthcare professionals for medical concerns
Consultations
Nutrition consultations provided through Podwell are for informational and educational purposes only. Consultants provide guidance based on nutritional principles and their professional experience, but this does not constitute medical advice or treatment.
You are responsible for implementing any suggestions at your own discretion and risk. We recommend consulting with your healthcare provider before making significant changes to your eating habits or lifestyle.
Intellectual Property
All content on the Podwell website, including text, graphics, logos, and images, is the property of Podwell or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Payment and Fees
Fees for consultation services will be clearly communicated before you commit to any paid services. Payment terms, cancellation policies, and refund policies will be provided at the time of booking.
Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. We collect and process personal data in accordance with UK data protection laws.
Limitation of Liability
To the fullest extent permitted by law, Podwell and its consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
We do not guarantee specific outcomes from using our services. Individual results vary based on numerous factors beyond our control.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of information provided through our services.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these external sites.
Termination
We reserve the right to terminate or suspend access to our services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.
Changes to Terms
We may modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us:
Podwell
19 Shoreditch High Street
London E1 6HN
United Kingdom
Email: [email protected]
Phone: +44 20 7481 37 26